Employment :: Design Within Reach

• I.T. manager accountable for leading project, development, DBAs and business analyst teams.
• Introduction of SDLC, CMM and ITIL concepts, using reliable and repeatable methods to improve design, delivery and operations. Fostered a climate of business/I.T. partnership, ensuring focus and value realization.
• Executive accountable for technology and service vendor selection and management.
• Point of sale system project oversight, vendor selection through implementation. Brought a new 'cash-and-carry' ability to a direct sales focused business. Capability focuses included fully integrated and transparent interactions between sales channels (cash-and-carry/web-store/direct sales), service oriented features including hand-held POS.
• Executive oversight of technical project management and sourcing 7x24 e-commerce services and integration.
• Key leader hired to successfully turn around Microsoft Dynamics AX/ERP project suffering the trifecta of project failure: off-scope, late and over budget.
• Introduced strategic integration architecture built on Microsoft BizTalk. Eliminated costly and unreliable ad-hoc, point-to-point integrations with a flexible, robust and cost effective integration service bus.
• Accountable for ensuring Sarbanes-Oxley and PCI/DSS compliance in the application portfolio and change management processes.

“Steven is a superior leader. He is a seasoned IT professional that draws on his experience and the experience of others to achieve the organization's objectives. […] He played a key role in renegotiating a critical business re-engineering initiative, developed a sourcing strategy for legacy applications, oversaw the implementation of application instrumentation, and fulfilled the role of mentor to IT team members outside his reporting accountabilities.”

– Carole Martin, Vice President of Information Technology, Design Within Reach